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Shipping, exchanges and returns
Shipping and pickup
We ship all over Argentina. The cost is calculated at checkout from your postal code, and delivery times are business days counted from when the payment clears.
| Zone | Delivery time | Cost |
|---|---|---|
| Free pickup | We arrange day and time via WhatsApp | Free |
| Buenos Aires City | 1–2 business days | ARS 7,500 Free from ARS 400,000 |
| Greater Buenos Aires | 2–3 business days | ARS 10,500 Free from ARS 600,000 |
| Buenos Aires Province | 3–5 business days | ARS 15,000 |
| Rest of Argentina | 4–7 business days | ARS 19,000 |
When your order ships we send you the tracking code, which you can also see on your order page.
Right of withdrawal
You have 10 calendar days to withdraw from your purchase, counted from when you receive the product (or from the purchase, whichever is later), with no explanation needed and at no cost (Argentine Consumer Protection Law 24.240, art. 34, and Resolution 424/2020).
The product must be unused, with its accessories, manuals and original packaging. We cover the return shipping, and refund the full amount through the same payment method as soon as we receive the product.
If you haven't paid yet, you can cancel the order directly from its page.
Include your order number (TNL-…). Within 24 hours we confirm your withdrawal request with a reference code.
Exchanges and warranty
All products are new and covered against manufacturing defects for at least 6 months, or the manufacturer's warranty if longer. If a product fails, write to us with your order number: we check it and, depending on the case, repair it, replace it or refund you.
Within the 10 days you can also exchange it for another product, as long as it is unused and complete. If the new one costs a different amount, we settle the difference.
The warranty does not cover damage from misuse, impacts, moisture, power surges, or equipment opened or modified by third parties. Software licenses and products with a security seal cannot be returned once opened or activated.
Questions about your purchase?
Message us on WhatsApp at +54 9 11 4915-6462 or email info@tnlcomputer.com.ar and we'll get back to you shortly.